TN-339 Toner Reset Instruction
Description:
The reset gear on the toner cartridge did not properly contact and reset the New Toner Sensor within the printer. The reset gear will operate only once after the toner cartridge is installed and the position of the gear cannot be reset after installation. To reset the Toner Life Display, a manual reset procedure must be performed.
Solution:
The following steps will need to be performed to manually reset the toner life.
MFC Series Printers:
1. Open the front door of the printer to access the cartridges.
2. Press and hold the STAR (*) button for 5 seconds to see the toner menu on the screen.
3. Select the toner cartridge that needs to be reset.
- Black is K, Magenta is M, Cyan is C and Yellow is Y
- TNR = toner
- STR = starter cartridge (the toner cartridges that came with your printer)
- STD = standard toner
- HC = high yield tone
4. Once you have selected your cartridge, press “yes” to reset the selected toner cartridge. Repeat for each toner cartridges color as required.
5. Close the front door and your printer is now ready to print.
HL Series Printers:
1. Openthe front door of the printer to access the cartridges.
2. Hold 5 seconds the “down arrow” (it is not visible, when you use the normal menu scrolling you will see where this is)
3. Reset Menu opens, with the Down Arrow, locate the cartridge to reset the -HC counter.
- B-HC = Black Counter
- C-HC = Cyan Counter
- M-HC = Magenta Counter
- Y-HC = Yellow Counter
4. select the toner you need to reset. Press “yes” to reset the selected toner cartridge. Repeat for each toner cartridges color as required.
5. Close the front door and your printer is now ready to print.
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