DCP-L8410CDW, HL-L8360CDW, HL-L8360CDWT, HL-L9310CDW, MFC-L8610CDW, MFC-L8690CDW, MFC-L8900CDW, MFC-L9570CDW

  • If an error message is currently on the LCD display, press the Cancel (X) button to show the main menu. 
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  • Open the front cover of the printer (to access cartridges). 
  • With the cover open, simultaneously press the Back and Cancel buttons. It may take several tries for this to work. 
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  • The reset menu will now appear on the LCD display. 
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  • Scroll through the menu to select a color and yield to reset. 
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  • The LCD will read "Accepted" once the reset is complete.