TN-221 225 Toner Reset Instruction

 

Description:


The reset gear on the toner cartridge did not properly contact and reset the New Toner Sensor within the printer. The reset gear will operate only once after the toner cartridge is installed and the position of the gear cannot be reset after installation. To reset the Toner Life Display, a manual reset procedure must be performed. 


Solution:


The following steps will need to be performed to manually reset the toner life.

Printer Models: HL-3140CW and HL-3170CDW

 

1. Open the front cover of the printer to access cartridges

2. With the front cover open, simultaneously press the Secure and Cancel buttons

3. The reset menu will now appear on the LCD display

5. Scroll through the menu to select a color and yield to reset

5. The LCD will read "Accepted" once the reset is complete

 

Printer Model: MFC-9130CW, MFC-9330CDW, and MFC-9340CDW 

 

1. Press the Cancel (X) button to show the main menu if an error message appears on the LCD display

2. Press the Fax button to make the numeric keypad visible

3. Locate and the Asterisk (Star) button on the numeric keypad. It is important to remember its location as it will not be lit up later when needed

4. Press the Home button to return to the main menu

5. Open the front cover of the printer to access cartridges

6. With the front cover open, press and hold the unlit Asterisk (Star) button for 5 seconds

7. The reset menu will now appear on the LCD display

8. Scroll through the menu to select a color and yield to reset

9. The LCD will read "Accepted" once the reset is complete


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