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Universal FAQ

Knowledge Center & Trouble Shooting related all Brand Toner Cartridges

What is a toner cartridge?
The toner cartridge contains powder (toner, instead of liquid ink used in ink cartridges) used for creating letters and images.  If your printer requires...
Fri, Jun 9, 2017 at 1:36 PM
What is a drum unit?
The drum unit is what holds the toner cartridge in some printer models such as Brother, it's about as long as a forearm. It transfers the toner to the p...
Fri, Jun 9, 2017 at 1:47 PM
What is a belt unit?
Some colour laser-class printers use a rotating belt called a “transfer belt unit” to further colour registration accuracy. It is a rotating belt that is ty...
Fri, Jun 9, 2017 at 2:09 PM
What is a waste toner box/bottle/cartridge?
A waste toner box collects waste powder, it's available in some laser printer models. Any powder that is left over from the print process is collected i...
Fri, Jun 9, 2017 at 2:32 PM
What is a photoconductor kit or a photo developer unit?
A photoconductor kit or a photo developer unit is, although in some ways a bit different, it's ultimately the same for brands such as Lexmark as what...
Thu, May 23, 2019 at 2:14 PM
What is a Return Program Cartridge?
Return Program Cartridges are usually original cartridges by Lexmark which are sold at a discount versus the prices of regular original cartridges in exchan...
Thu, Nov 15, 2018 at 1:40 PM
What is a transfer kit?
The transfer unit is found beyond the photosensitive drum and before the fuser assembly, it's in the process as explained here: Primary charge rolle...
Thu, Jun 15, 2017 at 10:59 AM
What are the differences between Ink Cartridges and Toner Cartridges?
Ink Cartridges Toner Cartridges Contains Liquid Ink Contains Fine Powder Used in Inkjet Printers Used in Laser Printers Best at...
Tue, Jan 17, 2017 at 3:38 PM
What is the difference between "Moustache" and "Economical White Box" brands?
Moustache® is our new compatible toner cartridge brand which offers a much better quality than other typical compatible toner cartridges.   ...
Fri, Jul 22, 2016 at 3:11 PM
Why is my new toner cartridge too small for my printer?
Some toner cartridges require a drum to be installed, depending on the printer model and brand, which is usually very common for Brother laser printers. F...
Fri, Jul 22, 2016 at 3:08 PM