1-866-979-7463 Mon to Fri 9AM-8PM ET or Submit a new support ticket

Shipping Related Issues

What do I do if I've received the wrong item(s)?
In the instance you've received an item that's not what you've ordered, please follow these steps: Verify your order's invoice, as to ver...
Fri, Mar 15, 2019 at 10:45 AM
Why is my order taking so long to deliver?
The majority of our deliveries are done on time, but there are some occasions that it might take a bit longer for your items to be delivered.   If you...
Tue, Feb 16, 2016 at 4:25 PM
Why doesn't my tracking number give me any information?
Once your order is processed and sent to the courier, the tracking number can take up to 24 hours to provide any kind of information.  
Tue, Feb 16, 2016 at 4:26 PM