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Shipping Methods & Locations

How to track my order?
1. Under Your account→ Order History → Track this order (on a recently shipped order) If the "Track this order" does not appear, you may ...
Fri, Apr 13, 2018 at 1:35 PM
How to calculate the shipping time and price for my order?
Add the items you wish to purchase in your cart, including all the quantities desired. If you have a special account such as a reseller account, make sure...
Fri, Jun 16, 2017 at 12:11 PM
Processing and delivery time
Processing time is indicated on the product page and can vary from item to item.  Once processed the delivery time can take anywhere from 1-5 business day...
Mon, Aug 7, 2017 at 11:51 AM
Can I ship my order to a different address than my billing address?
Yes, we do deliver to shipping addresses which are different than the billing address, but not for our first time customers.  If it is one of your fir...
Tue, Feb 16, 2016 at 4:23 PM
Free shipping policy
FREE SHIPPING on all orders over $49! (before tax) This shipping option is applicable for all orders in Canada shipped our standard shipping method which ...
Tue, Jun 27, 2017 at 10:03 AM
Do you ship to the United States or to international locations?
We unfortunately do not ship to the Unites States nor any other location outside of Canada at this time. We ship exclusively within Canada, across the count...
Mon, Jan 8, 2018 at 2:39 PM
What is a community mailbox?
When shipping with Canada Post, your parcel can be delivered to a community mailbox, which will be outdoors. It looks like the image below. Upon receiving y...
Fri, Oct 20, 2017 at 2:37 PM
Can I safe drop my order?
To "safe drop" a parcels means that, if you weren't home during the delivery, the courrier may leave the parcel in a safe location (depending...
Mon, May 28, 2018 at 2:25 PM