You can request a return or a replacement online once your order has shipped. 1. Sign in, click your name at the top of the page and choose **My Orders*...

For any product being returned to us, it must be approved by our support team, since specific steps need to be followed. Please contact us at 1-866-979-746...

Please note that we unfortunately do not accept the return of empty cartridges at this time, but we do suggest recycling your empty cartridges locally.  ...